[Resolved]  Sathya Agencies — complimentary gift

Address:

Chennai, Tamil Nadu

I had purchased a samsung ac and washing machine about a year ago. I was promised a 14 piece gift set. Since 2017, i have been calling various authorities for the above mentioned product. I have spoken to kolathur branch, avadi branch, ware house, customer care and what not. But the only response i received it’s out of stock. Why don’t you ppl send a replacement gift or why bother promising to gift such a product. I was also promised that i will receive it by courier and they failed to do so. Such an irresponsible behaviour. Why give out adverts for freebies when you aren’t capable of providing one? Now these # want me to travel 30 kms to pick up a gift. Such #.

Customer care look into this issue and address it.