[Resolved] Sathya Agencies — Damaged piece samsung fridge delivery | |||||
Samsung friddge rt 37m5538s9 inv[protected] dated[protected] the above refrigerator which was supplied to me on 27062017 at 10 pm when the same was opened by the customer service engineer it was found that the piece so delivered to me is one of the defective item - the person who called on us for installation promised to call back once he checks with availability of piece till 7 pm i havent received any such information - if in case 345 l replacement piece is not available i wont mind taking a good piece of same model 395 l but ensure a good piece is supplied and best price is offered for that - i will make the balance payment in person tomorrow morning kindly confirm bhaskar ramamurthi[protected] Was this information helpful? | |||||
Jul 11, 2017 Complaint marked as Resolved The issue was resolved - kindly place on record the effective service of your staff members -they did make their attempts. Despite all odds (server was down for 2 days due to GST package) thanks and treat this as resolved
bhaskar ramamurthi Sathya Agencies customer support has been notified about the posted complaint. Verified Support Jun 29, 2017 Sathya Agencies Customer Care's response Dear Sir, Greetings from Sathya. We acknowledge the receipt of your complaint. We regret the inconvenience caused to you. One of Our Customer Service Executive will get in touch with you and resolve your issues. Looking forward to serve you always, With regards, SATHYA CRM [protected]/[protected] | |||||
2 Comments | |||||
Comments
I am going through a night mare and getting punished, thier after sales and service is worst
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+91 46 1232 4985
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370, Palayamkottai Road, Tuticorin, Tamil Nadu, India - 628002
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bhaskar ramamurthi