[Resolved]  Sathya Agencies — Damaged piece samsung fridge delivery

Address:600092
Website:consumercomplaints

Samsung friddge rt 37m5538s9 inv[protected] dated[protected] the above refrigerator which was supplied to me on 27062017 at 10 pm when the same was opened by the customer service engineer it was found that the piece so delivered to me is one of the defective item - the person who called on us for installation promised to call back once he checks with availability of piece till 7 pm i havent received any such information - if in case 345 l replacement piece is not available i wont mind taking a good piece of same model 395 l but ensure a good piece is supplied and best price is offered for that - i will make the balance payment in person tomorrow morning kindly confirm bhaskar ramamurthi[protected]
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Jul 11, 2017
Complaint marked as Resolved 
The issue was resolved - kindly place on record the effective service of your staff members -they did make their attempts. Despite all odds (server was down for 2 days due to GST package) thanks and treat this as resolved bhaskar ramamurthi
Sathya Agencies customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2017
Sathya Agencies Customer Care's response
Dear Sir,

Greetings from Sathya.

We acknowledge the receipt of your complaint. We regret the inconvenience caused to you. One of Our Customer Service Executive will get in touch with you and resolve your issues.

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]
Complaint comments 

Comments

Thanks to dedicated staff of satya agencies - despite the server was down due to implementation process of GST they were able to take care of my above complaint and restored the position by aceedng to my request. The product was duly replaced. Thanks to all please place on record the appreciations for all the staff for wonderful after sales service
bhaskar ramamurthi
I am going through a night mare and getting punished, thier after sales and service is worst

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