[Resolved] Sathya Agencies — Defective washing machine received - sathya agencies keelkattalai | |||||
I have ordered and received an ifb washing machine on 9/3/16. Initially they took 3-4 days to install the machine. It wasn't working from the first use and even after multiple remainders to sathya the issue is not fixed. The ifb executives came after a month and informed we'll be sent a replacement in 1-2 weeks. So, to use a washing machine ordered from sathya agencies, kilkattalai you have to wait 2 months. This is crazy and i even wonder why did i purchased it from this company. This situation brought a lot of stress and i'm not sure whether i will be receiving a working machine this time. It seems they are selling the products which were wasted in the chennai flood. Was this information helpful? | |||||
Apr 20, 2018 Complaint marked as Resolved Sathya Agencies customer support has been notified about the posted complaint. Verified Support Mar 14, 2018 Sathya Agencies Customer Care's response Dear Sir/Madam, Greetings from Sathya CRM. You can contact our Customer Care @[protected]/[protected]. Now you can also register your complaints at our “SATHYA CRM” app. Looking forward to serve you always. Log onto Sathya.in for your online shopping. With regards, SATHYA CRM | |||||
 2 Comments | |||||
Comments
No Rating. Not even worth for a single star rating and don't purchase anything from Sathya Agencies, Kilkattalai. They don't care about customers and they don't even pick up calls when you call them. You have to call some other branches and ask them to call kilkattalai branch.
Reply
Dear Manikandan,
Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.
Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.
IFB Team
Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.
Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.
IFB Team
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+91 46 1232 4985
+91 46 1420 0985
370, Palayamkottai Road, Tuticorin, Tamil Nadu, India - 628002
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