Sathya Agencies — delivered damaged product and new product was not delivered yet

shivani chandru

from Chennai, Tamil Nadu

Address:

Gandhi road , Kanchipuram, 631502

We bought lg tv in sathya showroom kanchipuram on june 30th 2019 which is delivered to my home one july 2nd which is damaged product, sathya showroom responded that they will change the product with the new one. It's been one week since i purchased my new lg ultra hd tv which costs 43000. Sathya showroom which is located in kanchipuram is not responding at all. Worst service ever. Do you want us to wait for one year? Who does these to people? They're not even picking up the call. Don't you guys have product which is working or don't you guys even check the product before you sent it to customers. I won't ever purchase again in this showroom and never let me friends and families to purchase anything.
Solve my issue as soon as possible.

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Verified Support

Jul 08, 2019

Sathya Agencies Customer Care's response Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM
[protected]/[protected]

Verified Support

Jul 20, 2019

Sathya Agencies Customer Care's response Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]

Verified Support

Sep 10, 2019