[Resolved]  Sathya Agencies — Frustrating sathya customer

Address:603103
Website:www.Sathya.in

Dear team,

Thanks for support from sathya... recently i bought a led tv from sathya agencies at perungudi, chennai. today they called and informed me that a free offer is available for the tv we bought. they informed me that they are going to give home theater for lg tv (model lg 32lh604t).

I enquired them about the details via phone about the offer and they confirmed that the offer is for us and they asked to bring the bill along with me.

So i went home and took the bill and went to the shop (i. e., 30kms). after reaching there the same staff who spoke to me through phone told me that the offer is not for us and given a wrong information.

I didn't expect any offer but giving a wrong information and making me to travel so long makes me frustrated. after confirming twice then why should they say that it's a wrong information. please don't try to fool any customer's like this.

Please don't repeat this for anyone. unsatisfied today from your service.
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May 11, 2017
Complaint marked as Resolved 
Sathya Agencies customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2016
Sathya Agencies Customer Care's response
Dear Sir,

Greetings from Sathya CRM.

We regret the inconvenience caused to you. Request you to share your invoice/contact number, so that we can get in touch with you.

Assuring you best of our service support always,

With regards,

SATHYA CRM
[protected]/[protected]
Oct 12, 2016
Updated by Anandharaj .s
Invoice No:CH11-16/[protected]

Date:06/10/16 2121

Contact Number: [protected]/[protected]
Oct 22, 2016
Updated by Anandharaj .s
Thanks for giving as a compensation of the gift.

Blossoms Multimedia Speaker Mini X7U.
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    Sathya Agencies Phone
    +91 46 1232 4985
    +91 46 1420 0985
    Sathya Agencies Address
    370, Palayamkottai Road, Tuticorin, Tamil Nadu, India - 628002
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