[Resolved]  Sathya Agencies — gift item manipulation

Address:Sathya electronics Medavakkam, 600073

Bought samsung ac for 41000.00 and they (Sathya electronics) gave commitment to give gas stove as complimentary. But they delivered plastic containers worth (Rs.9.99) as gift and even the gift item has tag with customer name rajeshkumar (Not mine). I returned the gift to sathya they simply take it even without replacing the plastic item. While asking for gas stove they said stove is costly we can't afford it. They didnt even acknowledge the product return. The worst customer service by medavakkam sathya electronics. Better peoples can go for online shopping to prevent these types of headaches.
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May 9, 2019
Complaint marked as Resolved 
Verified Support
Apr 08, 2019
Sathya Agencies Customer Care's response
Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM
[protected]/[protected]
Complaint comments 

Comments

I have a new aircooler purchases date on 02.04.19. Aircooler is damaged. I will call sathiya agency & complain the aircooler damaged. But not response. I give the payment in ready cash. I have not interest purchase the aircooler in your company. Please service the aircooler or my payment immediately. Please response my complaint. Thank you.
Sathya Agencies Customer Care's response, Apr 10, 2019
Verified Support
Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM
9894024985/0461-4057777

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