[Resolved]  Sathya Agencies — gst invoice : aic2983 - bad customer support

Address:103/2A/2 Trivandrum Road, Palayamkottai, Tirunelveli,-627002

Hi...

I bought ultra grinder perfect plus from sathya agency (P) ltd, palayamkottai, tirunelveli on[protected]. The sales person gave a defective piece. I tried to use first time the grinder doesn't get on. Sound coming from inside.

So many days i have called customer care +91 [protected], [protected],[protected]. The customer care lady said service person will come within 2 days. So many 2 days gone. But not yet come and there is no proper response.

Now i want replacement for this wet grinder. Its worth rs. 8350

Gst invoice number # aic2983
Sales emp # tvl1-ruban. S
+1 photos
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Oct 8, 2020
Complaint marked as Resolved 
Thank you for your response. Service person came and repaired the ultra wet grinder.
Verified Support
Aug 18, 2020
Sathya Agencies Customer Care's response
Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]
Verified Support
Oct 05, 2020
Sathya Agencies Customer Care's response
Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]
Oct 08, 2020
Updated by Nathan P
Hi,

Service person came and repaired the power panel connection issue.

Thank you.
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