[Resolved]  Sathya Agencies — I didn't receive my product yet delivery treated me like a ###

Address:Chennai, Tamil Nadu, 600028

Invoice no: [protected] on wednesday 15/08/18 i have purchased samsung nu7470 smart led tv, the staffs from sathya promised me that they will deliver the product on the next day 16/08/18 but due to some technical issue they didn’t do it. But today i received a message from sathya agency regarding my product, it was out for delivery at 12:26pm. I called the delivery person he didn’t atten the call and after many calls he told that he is near my house and product will be delivered at 5:00pm and after 5 pm again i called him and after many calls he answered me he told between 6-6:30 he will deliver my product and he told he is alwarpet which very near to my house. And i waited for him the whole day and they didn’t come has promised. And 8:00pm he told he’s in mylapore and asked for address i told him the address and mylapore is just some meters from mandaveli. And 2 hours later he told he is in my street and i waited for him from 9:30 - 10:10 and again he didn’t come and called him and he said he’s in my place, he played well with me and my emotions.. From 12:26pm to till now i waited for my product but still i didn’t received. For sure i will file case on sathya agency and i will sue guys..,
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Aug 21, 2018
Complaint marked as Resolved 
Thanks for the immediate response..
Sathya Agencies customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2018
Sathya Agencies Customer Care's response
Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]
Aug 21, 2018
Updated by Naren267
The problem has been resolved.Thanks for immediate response..
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    370, Palayamkottai Road, Tuticorin, Tamil Nadu, India - 628002
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