[Resolved]  Sathya Agencies — issue with in charge and sales person at velachery chennai outlet

Address:Chennai, Tamil Nadu, 600042
Website:Direct show room at Velachery chennai

Hi,

I went to buy daikin ac model no atkl50xxx. I logged in saturday and logged in with hdfc for approval and all.

I went to buy today as i was waiting for rental agreement as address proof from my owner. Now the person gangathar doesn't know the capable of handling the issue.

I ordered daikin and hdfc finance also approved & he agreed for 40k on saturday, today he says he said for carrier, but not for daikin. And he is not the person to confirm the price & another person came & said that he is the in-charge for confirming the price & cannot be given.

They said for 40500k, i also almost agreed and was discussing about stabilizer along with ac, then again the person came and sought with me by giving bad words we won't sell, you can go for other outlet, it is irritated me and i also fought back to him & ordered for the same price in vasant & co.

Is this the way to speak with customer, without knowing the customer requirement, he has aligned another finance for different product even though my agreed product is already approved in hdfc on last saturday itself

Worst worst service i never seen in such show room. Please take action immediately, else you may lose many customers.

Now i ordered 40500k for ac, 4000 for double booster stabilizer in vasant & co & i liked very much how they handled the customer, even they told for single booster stabilizer, but i ordered for double booster because of their approach.

Regards
Kajendra varathan
Was this information helpful?
No (0)
Yes (0)
Jun 16, 2018
Complaint marked as Resolved 
Sathya Agencies customer support has been notified about the posted complaint.
Verified Support
May 13, 2018
Sathya Agencies Customer Care's response
Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM
[protected]/[protected]
Complaint comments 

Comments

Tv is getting restarted for every 15 mins automatically...we purchased this tv about 1 year ago in your agency along with ac.. ac had already been not worked for more than a month...but we sorted out that issue by an electrician known to us.. now tv is making an issue... Kindly make sure to sort out our TV issue as soon as possible ...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sathya Agencies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    736
    Pending
    320
    Resolved
    344
    Sathya Agencies Phone
    +91 46 1232 4985
    +91 46 1420 0985
    Sathya Agencies Address
    370, Palayamkottai Road, Tuticorin, Tamil Nadu, India - 628002
    View all Sathya Agencies contact information