[Resolved] Sathya Agencies — issue with in charge and sales person at velachery chennai outlet | |||||
Hi, I went to buy daikin ac model no atkl50xxx. I logged in saturday and logged in with hdfc for approval and all. I went to buy today as i was waiting for rental agreement as address proof from my owner. Now the person gangathar doesn't know the capable of handling the issue. I ordered daikin and hdfc finance also approved & he agreed for 40k on saturday, today he says he said for carrier, but not for daikin. And he is not the person to confirm the price & another person came & said that he is the in-charge for confirming the price & cannot be given. They said for 40500k, i also almost agreed and was discussing about stabilizer along with ac, then again the person came and sought with me by giving bad words we won't sell, you can go for other outlet, it is irritated me and i also fought back to him & ordered for the same price in vasant & co. Is this the way to speak with customer, without knowing the customer requirement, he has aligned another finance for different product even though my agreed product is already approved in hdfc on last saturday itself Worst worst service i never seen in such show room. Please take action immediately, else you may lose many customers. Now i ordered 40500k for ac, 4000 for double booster stabilizer in vasant & co & i liked very much how they handled the customer, even they told for single booster stabilizer, but i ordered for double booster because of their approach. Regards Kajendra varathan Was this information helpful? | |||||
Jun 16, 2018 Complaint marked as Resolved Sathya Agencies customer support has been notified about the posted complaint. Verified Support May 13, 2018 Sathya Agencies Customer Care's response Dear Sir/Madam, Greetings from Sathya. We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you. Assuring our best of services always, With regards, SATHYA CRM [protected]/[protected] | |||||
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Tv is getting restarted for every 15 mins automatically...we purchased this tv about 1 year ago in your agency along with ac.. ac had already been not worked for more than a month...but we sorted out that issue by an electrician known to us.. now tv is making an issue... Kindly make sure to sort out our TV issue as soon as possible ...
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