[Resolved] Sathya Agencies — madipakkam branch, requesting for tv cancellation

KASIM imamsha

from Chennai, Tamil Nadu

Address:

600100

We visited sathya agency madipakkam branch on 31 october 2018 around 9pm. We purchased samsung 55inc tv. They promised to deliver tv and soundbar product within 10days. But till now i received my tv only not sound bar, but they tell me again 5days to take soundbar (8th nov 2018.) when we called your madipakkam branch no can answer proper delivery date. After a long conversation they promised me to deliver the product on 15th november before 11am... But i need 10th november, if you can't arrange at the time kindly please tell me how to cancel my tv...

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Nov 13, 2018

Complaint marked as Resolved

Sathya Agencies customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2018

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]

Verified Support

Nov 13, 2018

Sathya Agencies Customer Care's response Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]