Sathya Agencies — Management information system & electronic data processing

Address:

No 50/19,sivan Koil South Street, Kodambakkam, chennai

Dear Team,

We purchased a Sony Tv worth of Rs.60000/- in Sathya vadapalani. We plan to a lower end TV in EMI in bajaji.Sales manager name:Vignesh & Sales Executive explained about the Gift voucher of 9000.Rs. of Bajaji if you purchase Sony tv.

As per there words, we purchased a Sony TV. There is a condition that customer has to pay there first 3 dues before due date. We purchased on October. Till now we paid the dues on time.

After 3 months (ie.from January) we were following the branches &Manager Mr.Vignesh about the vouchers. They are telling we are under process.we are under process. Almost 6 months they are telling the same reason. On 17th July, Mr.vighesh manager of Vadapalai introduced Mr. Yuvaraj a cluster manager told he will sort out the issue. Today ( 23.07.2020) me. Yuvaraj telling we can't able to Give any vouchers. That scheme got expired.

From this we were following for past 6 months, but Sathya vadapalani can't fullfill their promise. Very very poor service & Very poor management. If the services are provided to customer like this your company image will be lost and customer won't believe your word.

According to my point of view, I won't anymore and I won't recommend your company anymore.

Very poor and very very bad service & wrong promise provided to the customer. ☹☹☹☹☹