Sathya Agencies — new washing machine with defects.

EKSamy

from Mannargudi, Tamil Nadu

Address:

Sivaganga, Tamil Nadu

I purchased new washing machine (Samsung) on last saturday from sathya agencies karaikudi. At the time demonstration itself, it was found that it is defective one. The agencies promised me to replace with a new piece. But nearly one week over, there is no any response from agency. Next step to file a suit against sathya agencies. My contact number [protected].

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Verified Support

Nov 29, 2019

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]

Verified Support

Feb 11, 2020

Sathya Agencies Customer Care's response Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]