[Resolved]  Sathya Agencies — no proper service support, rude answering by the salesman

Address:

Krishnagiri, Tamil Nadu

I have purchased Butterfly grinder 2L RHINO TT WOA & Preethi mixie lavender pro (MG158) on 23/03/14 at shri gowri shangar complex, Hosur - 635109. While using grinder it produces more heat and the plastic body dissipates over heat. the grinder was placed in well air circulated place in the kitchen. When I went to the sathya agency to complaint about the fault, one lady given a service person number to call and complaint. He said that he has no spare and will call & come once the spare received. It was around 1 month before. in between I called him three times. but still he is not doing service. So, I went to the sathya agency again to tell them that service person is not responding. One of the salesman was saying, we didnt force you to buy this product. We cant do anything. If you want bring & surrender the grinder. We give job sheet. When the grinder is serviced, we will inform you.Like that he was answering rudely.

It is a new grinder but unable to use for a month.Need to complaint. very very frustrated.