Sathya Agencies — not providing proper response to repair my led tv

Hajath

from Sivagiri, Tamil Nadu

Address:

Pondicherry, 605001

I purchased the Videocon 50inch Led tv (Model No: DDBTVVKV50FH18XAH, at Rs.49, 000) on 27th Oct 2016 with 5 years of warranty + 2 years Bajaj finserv extended warranty (at Rs.5600) in Sathya, Pondicherry. I attached the bill copy for your reference.

Now, All of the HDMI port was stopped working on the TV. I was informed to Sathya showroom in Pondicherry around one month ago and also made a daily follow up and still, it was not resolved yet.

I need it to be repaired asap.

Thank you.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Verified Support

Sep 20, 2019

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]

Sep 24, 2019

Updated by Hajath I got a call from Sathya regarding to repair my TV within 1 week. I will update it what's happening on my end in this forum.

Nov 15, 2019

Updated by Hajath Its already been two month past. Still no update for my tv. I was really disappointed about the sathya agencies.