[Resolved] Sathya Agencies — onida tv - 32 inch - sathya pursaiwakam
RuRuksanaRuksina on Jan 21, 2018
We bought onida tv at the end of june 2017... During november 2017, we found that 3 lines appearing in tv screen.. We are really surprised, because within 4-5 months, we are facing this issue... Really disappointed with this onida product.. We raised complaint in sathya agencies (Pursaiwakam), still issue is not resolved.. Its been more than 45 days, still we are seeing tv with 3 lines in screen... Whoever comes in our home, they are really disappointed with this type of service from sathya agencies and onida product.. We really dont need this onida tv... Pls do refund... Within 5 months, this tv is giving this much issue.
We really don't need this... Please refund the amount... We cannot often follow up with sathya agencies and in return no response...in june month itself we bought ac, water purifier, fridge and washing machine along with tv... Now we got issue with tv and really we are scared of the other 4 products... Don't know when other products will give issue... Kindly refund the amount for onida tv... Pls understand and help on priority...
Complaint marked as Resolved Mar 7, 2018
[Jan 21, 2018] Sathya Agencies customer support has been notified about the posted complaint.
Verified SupportSathya Agencies Customer Care's response, Jan 22, 2018
Greetings from Sathya.
We regret the inconvenience caused to you. Please share your Invoice/ contact number, so that one of our Customer Care Executive will assist you.
Looking forward for your email,
Once again sorry for the inconvenience,
Verified SupportSathya Agencies Customer Care's response, Feb 02, 2018
Greetings from Sathya.
On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".
Looking forward to serve you always,
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