[Resolved]  Sathya Agencies — Preethi mixie steel supreme

Address:605010
Website:retail.sathya.in/index.html

I purchased Preethi mixie steel supreme on 04/03/2017 from sathya agencies pondicherry, but the new item didnt work well as some damaged piece they given us. I took it to sathya agencies pondicherry. While asking about the information the people who are in that branch told me that they cant do anything if the mixie is not functioning. Am very much disheartened as they used filthy languages and scolded me in public for asking justice to what i need a proper response at that moment. Am very much saddened by the way they treated a customer . Sathya agencies in Pondicherry is very worse.
+2 photos
Was this information helpful?
No (0)
Yes (0)
May 11, 2017
Complaint marked as Resolved 
Sathya Agencies customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2017
Sathya Agencies Customer Care's response
Dear Customer,

Greetings from Sathya CRM.

With the reference of your feedback regarding our service, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards

SATHYA CRM
[protected]/[protected]
Verified Support
Mar 17, 2017
Sathya Agencies Customer Care's response
Dear Sir,

Greetings from Sathya CRM.

We had positively closed your escalation. We once again regret for the inconvenience caused to you.

Request you to post your feedback that your complaint is resolved.

With regards,

SATHYA CRM
[protected]/[protected]
Complaint comments 

Comments

I purchase AC in Coimbatore 100 ft sathya agencies.The stabilizer has not worked properly. I called to the customer care and told about the issue. Today i directly went to the shop for the same issue. I told all the issue with the manger, but he never listen my words.I told this is my 2 nd time replacing the stabilizer and i am not satisfied with this so i will pay the extra amount apart from the sakthi stabilizer and i need of the V-Gaurd Double booster. He argued with me and he is telling like we will give the same brand and with same invoice include all the warranty. After 15 mins arguments he checked the invoice bill and telling like this is complementary offer(Sakthi stabilizer) RS.10 worth that too added in invoice and not able to replace with new one.The Manger is such a irrelevant person to this position and shouting with me and the executive.He put the warranty card in the table and telling to the executive like customer is make tension and repeating the same.After 20 mins i deiced that no use of talking with the manager and i brought the same new sakthi stabilizer.Choose the shop before getting the products.

Only thing to the manager is to selling the products.At the time of purchase telling false statement and only intention to achieve the targets.

Regards,
Bharath
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sathya Agencies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    736
    Pending
    320
    Resolved
    344
    Sathya Agencies Phone
    +91 46 1232 4985
    +91 46 1420 0985
    Sathya Agencies Address
    370, Palayamkottai Road, Tuticorin, Tamil Nadu, India - 628002
    View all Sathya Agencies contact information