Sathya Agencies — received damaged washing machine

Address:Redhills, 600052

I have purchased Samsung washing machine in redhills sathya, I have received the damaged machine and also it seems it was used before, informed to Sathya and got approval for replacement, 4 days back, but still I have not received the machine, the respond is not proper what they agreed, it S getting delayed, this kind of improper commitment from Sathya makes us to not Choose Sathya in our further purchases, please consider this highly important and makes sure the delivery by today
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Verified Support
Aug 07, 2019
Sathya Agencies Customer Care's response
Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]
Verified Support
Aug 26, 2019
Sathya Agencies Customer Care's response
Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]
Verified Support
Sep 10, 2019
Sathya Agencies Customer Care's response
Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]
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    +91 46 1232 4985
    +91 46 1420 0985
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    370, Palayamkottai Road, Tuticorin, Tamil Nadu, India - 628002
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