[Resolved]  Sathya Agencies — Replacement of whirlpool refrigerator due to manufacturing defects.

Address:

628002

Ref no.Invoice no.: tuti-15/[protected].01.2016-14:15 hrs.

We have procured one whirlpool make refrigerator[fp 263 d-proton 163] model at m/s. Sathya agencies, chathiram bus stop, tuticorin on 27.01.2016 thro m/s. Bajaj finance and same was commissioned on 28.01.2016 by mr. Prakash, whirlpool engr.

With in six months 05.07.2016 that machine was not working, so we have informed to m/s. Whirlpool company on same day. But, their service engr arrived at my house on 07.07.2016, after he was checked and found that ref. Gas was empty due to leakage. He was prepared service report and he got[written] our feedback also but, report copy not given to us. He assured gas to be refilled on next day by our team.

But, this gas recharge system not satisfied, because the new [high variant rs.25000/-] machine failed between the six month. I am not satisfied with the machine. We can't digest. So, we felt about that matter.

Please arrange to replace the new refrigerator to avoid my mental agony.