[Resolved]  Sathya Agencies — Samsung fridge double door compressor complaint with in 50 days

I purchased samsung double door fridge on[protected] we started facing problem from the next day itself due to wrong commitment from sathya staffs tambaram . But i got delivered after 5 days only, but after 1 and half month fridge not at all cooling and i placed a complaint with samsung customer care ( service request number [protected] ) . The engineer came after 1 and half month long delay due to covid19... And said compressor fault and will be replaced after spare availability, we asked them to replace new fridge instead of changing compressor because we just used for 40 to 50 days and it cost is arround 32k hence we are not satisfied in changing compressor . They said for that you need to talk where you purchased. So immediately registerd all to them they assured within a week time they will replace with new one . But after a month last four days back they delivered a fridge it was used/demo peice it was full of scratches and dent . We are not satisfied with that and asked them to change it by new one now they where not attending or call . Not satisfied with sathya agencies staff ( we have pre recorde conversation of their wrong commitments ) ... We expect quick relief from this ...