[Resolved] Sathya Agencies — samsung tv 49 inch

shakir4u21

from Coimbatore, Tamil Nadu

Address:

603103

I got a samsung tv 49n5370 from satya showroom yesterday and after installing i am shocked to see that some unrelated different colors appears in tv as soon we switch on the tv for few seconds.
When asked to technical guy, he was blank and told may be it will be fine after reset it.
But still i am facing the same issue.
Worst response of technician guy.
Wasted my money

Was this information helpful?

No (0)

Yes (0)

Nov 12, 2018

Complaint marked as Resolved

Technician came to check it, and it was suggested to use HD dth. They told it might happened due to delay in reaching signal to TV from dish. I was using Tata sky, they told same issue other customers also have faced. They asked me to check with Airtle dth, I checked it. Now the clarity is good, but still I face the low performance in TV. Sometimes TV takes few moments to act, whenever we change the channels.

Sathya Agencies customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2018

Sathya Agencies Customer Care's response Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM
[protected]/[protected]

Verified Support

Nov 11, 2018

Sathya Agencies Customer Care's response Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]