[Resolved] Sathya Agencies — sony led tv 32 inch, w622e

Siragiri

from Morena, Madhya Pradesh

Address:

Coimbatore, Tamil Nadu

Dear sir i booked tv in sathya agencies coimbatore (100 ft rd branch) on 16/10/2017.. But till now i'm not received product... Today (22/10/2017).
While we follow the delivery section number.
Different types of answers only i got while call
1. One person said billing not approved tats only reason for late delivery.
2. Again i call and asked.. Another person said we r not having stock on such a model tats only late delivery
3. Then next day i called they said ur product ready for delivery but till now not got product
4. Again i follow up.. Another person said i'm manager we r trying to give u on tommorw. What's nonsense is this
Don't know which answer correct in 4..
I really plan to buy washing machine and air conditioning. But your poor response. Ur company loose the customers

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Oct 25, 2017

Complaint marked as Resolved

Thanks to all ..Got my product

Sathya Agencies customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2017

Sathya Agencies Customer Care's response Dear Customer,

Greetings from Sathya.

With the reference of your feedback regarding our service, we understand your concern and regret the inconvenience caused.

Please share your invoice/mobile number, so that our customer service team would contact you shortly for providing resolution.

Assuring you our best services always.

Best Regards

Sathya CRM
[protected]/[protected]

Oct 23, 2017

Updated by Siragiri Thank for your response.. Invoice number manual:3665

Oct 23, 2017

Updated by Siragiri My contact number [protected]

Oct 23, 2017

Updated by Siragiri Yesterday (22/10/2017)i called to sathya agencies coimbatore (100ft branch) sathya delivery section mobile number [protected]
They said we r not having stock now. we request to our corporate office.sure tommorw (23/10/2017) we delivery ur product.
Today (23/10/2017) i called to sathya agencies coimbatore.. They said tomorrow (24/10/2017)we will give.

If I call tomorrow (25/10/2017) same answer means what's use in this to complaints??.No customer service response.. ..Plan to post on social medias.if no response from sathya agencies coimbatore . i have all record calls and videos, screen shots.

Oct 23, 2017

Updated by Siragiri Very worst worst service of sathya agencies coimbatore and customer care number ..I called to customer care . Automatically reply (Our customer care guys call u soon )but till now no calls i received from sathya agencies customer care..

Oct 23, 2017

Updated by Siragiri Sathya agencies coimbatore and sathya agencies customer care number[protected] very very worst response.. They automatic calls reply our customer service team will touch u soon.. More than 20 times i called.. But no response.. My time only waste.

Worst service from sathya agencies coimbatore and all... I move this problem to social medias about sathya agencies services

Oct 23, 2017

Updated by Siragiri Finally i got call from sathya agencies customer care..She said sure we deliver ur product on tommorw (25/10/2017)..Hope i receive a quality product on tommorw..If else sure i move to social media about this issue

Oct 24, 2017

Updated by Siragiri 24/10/2017 .. Today morning I called to sathya agencies customer care[protected] and asked when my product will be delivered..She told i asking to our sathya agencies coimbatore and i call u sir..But till now no calls from tat sathya agencies customer care.. (this what's ur response)

Then now around 5.30pm i called to sathya agencies coimbatore delivery section number ([protected]) i asked same question when I'll delivery my product.he said we have loading in auto around (8.00pm -8.30pm)we delivery ur product...I'm waiting till now

But sathya agencies customer care till now[protected] not calling and saying about products status.

Oct 24, 2017

Updated by Siragiri Followup @7.30pm i called to sathya agencies coimbatore delivery section..He said our auto on the way .With 1hrs urs product will be delivered.

Hope Today I'll got my product..

Oct 24, 2017

Updated by Siragiri Followup:@8.30 pm ...I called to sathya agencies coimbatore delivery section number but not attending call..I move to sathya agencies customer service number..He said I'll enquiry about ur product and saying within 30min..

Oct 24, 2017

Updated by Siragiri No response at all sathya agencies and they not responsible for their commitement s and complaints.im very mind level upset & depression for their follow up

Oct 25, 2017

Updated by Siragiri [protected]@10.00am sathya agencies customer care called to me and said today evening ur product will be delivery..As per tat i got my product on 3.15pm.. ****Thanks to all sathya agencies coimbatore & specially thanks to sathya agencies customer care[protected] to follow up my products...)))
MY kind request if not having stock means don't give commitements .Like this tomorrow ur product give u nu..Say that truth ..