[Resolved]  Sathya Agencies — They delivered a damaged product

I purchased ifb microwave oven 20bc4 on 30.06.20. They delivered a damaged product.
I contacted customer care and the ms. Dhivya and mr. Sriram. Initially they responded now they don't even attend the call.
Kindly help me in returning or replacing the product it's been 18 days.
Customer service is very poor and they are not responding at all

Vidhya k
[protected]
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Jun 18, 2020
Complaint marked as Resolved 
The product was replaced . Thank you consumer complaints.in team for resolving the problem immediately
Verified Support
Jun 18, 2020
Sathya Agencies Customer Care's response
Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]
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Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [protected]@ifbglobal.com incase any further assistance.

Regards,
IFB APPLIANCES
The product was replaced today (18.06.20)
Thank you consumer complaints.in team

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    370, Palayamkottai Road, Tuticorin, Tamil Nadu, India - 628002
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