[Resolved] Sathya Agencies — Tilting wet Grinder

Srinivasnfs1

Address:

Ambattur Sathya opp. Stedford

We have purchased sowbaghya Tilting Grinder on 1st Oct 2020 from Ambattur Sathya Agency opposite to Sted Ford Hospital. We find defective in the product wherein the switch is in loose contact. We haven't used even once, and we need a replacement of the same product, instead of servicing we request for a replacement. There is no proper response from the stores. We are not happy with the service. While selling they give us so many positive hopes, but after sales is not fair.
The sales representative doesn't have proper communication as how to deal with customers.

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Oct 7, 2020

Complaint marked as Resolved

Product not replaced but then provided service on the defected part. (Switch - Power button )

Verified Support

Oct 07, 2020

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
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