[Resolved] Sathya Agencies — tv installation not done and parts missing

Haribalakrishnan

Address:	626203
Website:	www.sathyaagencies.in

Tcl led 55p65us was ordered by g. Jeyaram cell no [protected] and delivered from sathya agencies 145/5b/1 ettayapuram road tuticorin pin 628003 sales admin s. Priyatharsini and gst invoice no is [protected]and internal doc no is [protected] and ordered no is [protected]. The problem is after delivered no one to come installation and remote missing, connection cable missing and tv stand missing and warranty card missing only tv inside the box. We called so many times to fix but no one giving proper reply. It's very disappointed for me and i am regular customer as well. Can give me explanation please and do the needful assistant. This kind of customer satisfaction spoling sathya agencies reputation. Thank you.

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Jan 31, 2019

Complaint marked as Resolved

My complaint was resolved. They did good job. I am satisfied with your response. Excellent service.Thank you very much.

Verified Support

Jan 18, 2019

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]

Jan 26, 2019

Updated by Haribalakrishnan My problem was resolved immediately. Mrs. Priyatharsini did good job from tuticorin sathya branch . I am very much satisfied with sathya customer care team quick response. Thank you so much. From Haribalakrishnan

Verified Support

Jan 31, 2019

Sathya Agencies Customer Care's response Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]