[Resolved]  Sathya Agencies — very bad customer service in purasaiwakkam branch

Address:	Chennai, Tamil Nadu, 600023
Website:	www.sathyaindia.com

I brought one philips iron box in your purasawakkam branch last year end. It was not working and it is in warranty period. So, i approached your purasawakkam branch on 05/03/2018 and i gave my iron box in concern section. They also gave service job card on same day. She said after solving problem within two days you get confirmation call from sathya purasawakkam. So, i waited for the call from sathya. I did not receive any call from their side. After forty days i approached sathya purasaiwakkam branch personally and i asked my iron box, but nobody responding and not taking any action and i spoke sathya purasaiwakkam branch
Manager sekar. He said immediately i will handover your iron box to your house directly. Still date, i did not receive my iron box.

Your take serious action in this matter, otherwise i will approach consumer grievance cell for further action for keeping my iron box unnecessarily and very very bad customer service.