[Resolved] Sathya Agencies — warranty for smart tv

 
1 Review
 Selva1801 on Mar 1, 2018
I have bought lg 43 inch smart led tv from sathya agency, west tambaram on[protected] for full payment. They have delivered and installed on[protected]. During purchase the salesman mr. Vasanth and lg rep mr. Ummer basha has told that the warranty period for the tv is 2 years from the date of purchase. But during installation, the lg technicians have told that on production of sales bill, the warranty will be 1year only and on production of extended warranty from the supplier it will be 2 years. But so far tambaram branch has not released extended warranty. All my contacts to the branch are in vain. Please arrange for extended warranty or please replace the product for any other branded tv. Please help me. My purchase invoice no.[protected], dt.17-2-18. Please solve my problem or call me in [protected]. Selvakumar
Complaint marked as Resolved Apr 4, 2018

Complaint Status


[Mar 01, 2018] Sathya Agencies customer support has been notified about the posted complaint.
Verified Support
Sathya Agencies Customer Care's response, Mar 02, 2018
Dear Sir,

Greetings from Sathya.

We acknowledge the receipt of your complaint. We regret the inconvenience caused. One of our support executive will call you shortly.

Assuring our best of services always,

With regards,

SATHYA CRM
[protected]/[protected]
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    Customer satisfaction rating
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    phone
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    370, Palayamkottai Road, Tuticorin, Tamil Nadu, India - 628002
    Sathya Agencies - warranty for smart tv