[Resolved]  Sathya Agencies — washing machine delivery

Address:Chennai, Tamil Nadu, 600088

Recently i purchased a washing machine from sathya agencies, velachery. It was delivered without packaging. Agent said it was a new stock from their warehouse but does not have the box pack. I said ok for the delivery. It was delivered without manual, warrenty card. When installation person came from whirlpool, noticed that the rat mesh is missing. Shop agent said it was not required. I disagreed with that. I strongly believe that the display piece was delivered to me after billing me the whole price.

Product: whirlpool bloomwash 360 7.5kg
Date: 26 jan 2020
Invoice: cvy2971
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Feb 11, 2020
Complaint marked as Resolved 
Technician came with the spare part and arranged for installation
Verified Support
Jan 29, 2020
Sathya Agencies Customer Care's response
Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM

[protected]/[protected]
Verified Support
Feb 08, 2020
Sathya Agencies Customer Care's response
Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]
Complaint comments 

Comments

Am maniraj.. i buy new grinder at sathya.1st time start a grinder not working.. so take it and going to same buying store. Store employee tell to me wait 3 days for service so am argument with them replace new.. but he not accept.. please give me a sollution
Hi team, I bought 4K LG smart TV from ur shop model no 43UM7300 on 17 October 2019 .
Only 5 months passed there is problem in display.. Some lines are forming in middle of screen.
Please resolve this issue as this is Lockdown period I contacted customer care but no response so I mailed it..
Raji Subramaniam's reply, Apr 1, 2020
Hi team, I bought 4K LG smart TV from ur shop model no 43UM7300 on 17 October 2019 .
Only 5 months passed there is problem in display.. Some lines are forming in middle of screen.
Please resolve this issue as this is Lockdown period I contacted customer care but no response so I mailed it..

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