[Resolved] Sathya Agencies — washing machine not getting repaired for more than 20 days worst service by sathya agencies

selvam2121

from Jayamkondacholapuram, Tamil Nadu

Address:	631001
Website:	www.sathya.in

I bought haier washing machine on 14/6/2017. It got repaired on 13/9/2018. I gave a complaint to sathya agencies arakkonam on 13.9.2018. But one of the technician came to home on 16.9.2018 and he called another person and through phone he opened the back of the washing machine and said motor repaired. We will contact you tomorrow. But he didn't contacted me. I called haier service centre as well as sathya agencies. Both didn't took any responsible. On 8.10.18 i called the service centre they didn't pick my call. Then i tried several times they picked my call and said sir please wait two more days. Whenever i called them they are saying the same dialogue. I really frustrated. Guys sathya is just like online. They didn't take any responsible for any product. Please don't prefer sathya agencies

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Nov 9, 2018

Complaint marked as Resolved

Sathya Agencies customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2018

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]

Nov 11, 2018

Updated by selvam2121 This was not resolved they put as resolved

Nov 11, 2018

Updated by selvam2121 Very very very very poor customer service I ever seen in my life. More than two months gone product not yet replaced. Definitely I will go to the court.