SBI Card — lien on fixed deposit not removed even though card cancelled and dues paid many years back

Address:Mumbai City, Maharashtra

I had an sbi credit card which had a lien on one of my fixed deposits with sbi branch in mumbai, initially i was told just to submit a copy of fixed deposit to get this credit card, i cancelled the card in 2013 and cleared the last statement dues and even got a closing statement from sbi cards, my fixed deposit has matured in march 2018 but the bank says there is a lien on my fixed deposit by sbi cards, i have called sbi card card helpline but i am told they cannot find details of my credit cards,
i am being harassed and dont know what to do to solve this issue, pls advise whom should i contact ?

Anek
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