[Resolved]  Sbi Cards And Payment Services Limited — Credit Card Statement Related Issues/Statement Calculation/Clarification

Address:	SBI Cards & Payment Services Ltd. DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon -122002(Haryana) India.
Website:	www.sbicard.com

I would like to bring your attention after not getting any response on the issue as stated below from sbi card since last two months.

I bought a bike on 30.01.2020 online through paytm and selected sbi credit card emi option by making payment of rs.38738.00 however the merchant unable to deliver the bike due to some unavoidable reason and they cancelled the order to refund full amount of rs.38738.00 to sbi card. The amount has been received by sbi card on 07.03.2020 as stated in mar’20 statement as ‘one97 communications l mumbai’. Meanwhile two emis of rs, 3478.17 per month has been collected by sbi credit card.

However sbi card again charged rs.35711.00 on 12th mar 2020 as 'unbilled loan prin transfer' and loan foreclosure charges of rs.979.51 and 'unpaid loan interest of rs.416.63 + gst.

I followed up with sbi card several times over their internal complain redressal platform, emails and also taken help of tweeter but unable to get any response from yet. On the other side i made less payment of rs.35711.00 of mar'20 bill for the additional charge, so called charged twice of rs.35711.00 in mar’20 statement.

I am ready to share all last four months credit card statements for your ready refernce.

As a result the accumulated unpaid amount of rs.35711.00 with interest has been shown in apr’20 bill statement.

I look forward your help to resolve the matter immediately. I would not able to pay additional amount in any case.

Best regards
Sailajananda jana
[protected]
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