SBI Cards — misstatement of outstanding balance

Address:

600102

Based on the email from sbi cards regarding necessary action from their end, to deactivate my card and prevent misuse of fraudulent transaction in my card no.[protected], sbi's nodal officer has responded back stating that the sbi card ending with xxxxxxxxxxxxxx67 is inactive for usage and as on date. And the same would be updated in cibil records also. But on viewing my cibil credit score, i find no necessary action has been initiated by cibil in removing the fraudulent entries, which has inturn brought down my cibil score drastically

Please remove this wrongly levying fraudulent charges levied my sbi card no.[protected] which was not in use for the past several years and thus your fraudulent charges has put me in a jeopardy and tarnished my reputation in bringing down my credit score drastically