[Resolved]  SBI — cpp charges deducted automatically & also this charges not refund

Card protection plan (CPP) Charges deducted automatically dated:11.10.2018 Rs.2049/-

i don't no about this deduction. i realized this deduction and i raised complaint with SBI CARD Dated: 12.02.2019 Interaction ID : 1-[protected].
On 14.02.2019 SBI Card Reply and take my complain, but no satisfactory reply.

after some time charges reverse but only half amount Rs. 1024.50/-

i another complaint raised for partial amount reverse. they not provide my refund.
They said as per policy we not refund amount but i don't no policy and my confirmation also not taken to active CPP Plan