Submit a Complaint
Insurance
SBI Life Insurance

[Resolved]  SBI Life Insurance — non receipt of surrender value of policy no. [protected]

Address:Kolkata, West Bengal, 700032

Surrendered above policy on 07.03.2018 at jadavpur branch. Enquiry came from mumbai for confirmation on 09.03.2018. Till date the payment is unreceived.

Specifically mentioned the reason of surrender being "urgent requirement of funds" both on the surrender form and during telephone inquiry.

I am an old customer having 7 (Seven) policies with your concern. But i could not imagine such a callous service from your end.

Please look into the matter of inordinate delay and arrange immediate payment of the sum to my bank.
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Complaint comments 
3 Comments

Related SBI Life Insurance reviews

[Resolved]SBI Life Insurance - Remove my PAN no. from IRDA portal1[Resolved]SBI Life Insurance - Remove my PAN from IRDA portal[Resolved]SBI Life Insurance - Remove pan card details1[Resolved]SBI Life Insurance - No Objection certificate for Tajmin Haque1[Resolved]SBI Life Insurance - Premium paid not reflecting in the smart care/Online
View all 395 SBI Life Insurance Reviews

Comments

Dear Customer,

We acknowledge your concern. Our team will connect with you shortly for further assistance.

Thanks & Regards,
SBI Life Insurance - Customer Care
Reply
Dear Customer,

We tried calling multiple times on recorded mobile number ending with 7988 however, we were unable to connect with you. Please mail us your alternate contact details along with the best time to call on our official email address - [protected]@sbilife.co.in, so that we address your concern soon.

Since details shared in this forum are protected and not visible to us due to security concerns. Hence, once mailed then please confirm us here along with your email address so that our team can trace your mail and connect with you for further discussion.

Thanks & Regards,
SBI Life Insurance - Customer Care
Reply
Dear Customer,

As per your discussion with our official, your concern has been addressed. For any further assistance or clarification please contact us at [protected]@sbilife.co.in.

Thanks & Regards,
SBI Life Insurance - Customer Care
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SBI Life Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    395
    Pending
    0
    Resolved
    201
    View all 395 SBI Life Insurance reviews & complaints
    SBI Life Insurance Phone
    +91 22 6191 0000 [Corporate Office]
    SBI Life Insurance Address
    Natraj, M.V. Road & Western Express Highway Junction, Andheri (East), Mumbai, Maharashtra, India - 400069
    View all SBI Life Insurance contact information