[Resolved] SBI Life Insurance Ltd. — premium amount debited since 1 month but policy not issued yet. | |
Hello, As i am located in us and i have sent all the documents related to sbi smart privilege policy to bank. But agent vinayak dwivedi from sbi life insurance after sending all the document to him he is telling to send additional documents and after that too no updates yet from agent. And my money is already debited from my nre account. So, can anyone please let me know what can be done and as my money is debited from my account since a month ago; will sbi life insurance pay the interest amount till date as i haven't received any policy number nor any details? Logically money should be debited from the account only when the policy starts if i am not wrong. This seems to be an issue with the agent as if he was knowing without all the document received; till then he should have not debited my money. Was this information helpful? | |
Mar 9, 2019 Complaint marked as Resolved State Bank of India [SBI] customer support has been notified about the posted complaint. Verified Support Jan 28, 2019 State Bank of India [SBI] Customer Care's response Dear Amit, We acknowledge your concern. In order to assist you please mail us your policy number and contact details along with a suitable time on our official email address - [protected]@sbilife.co.in at the earliest so that one of our customer representatives can connect with you. Since details shared in this forum are protected and not visible to us due to security concerns. Once emailed to us then please inform us here along with your email address so that our team can trace your mail and connect with you for further assistance. Thanks & Regards, SBI Life Insurance - Customer Care Verified Support Jan 30, 2019 State Bank of India [SBI] Customer Care's response Dear Amit, We request you to kindly share with us the case id starting with 10 which has been sent to you to enable us to look into your concern. For any further assistance please contact us on the email id stated above. Thanks & Regards, SBI Life Insurance - Customer Care Verified Support Jan 31, 2019 State Bank of India [SBI] Customer Care's response Dear Amit, Thank you for sharing case id with us. Further, we wish to inform you that we have received your mail and we are looking into your concern. Thanks & Regards, SBI Life Insurance - Customer Care Verified Support Feb 05, 2019 State Bank of India [SBI] Customer Care's response Dear Amit, With regards to your concern, a detailed reply has been sent to your email address. For any further assistance or clarification please contact us at [protected]@sbilife.co.in Thanks & Regards, SBI Life Insurance - Customer Care | |
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