Sbi-Racpc — home loan file missing

Address:

New Delhi, Delhi, 110086

I have taken loan from sbbj shalimar bagh. Then it was shifted to punjabi bagh branch itself. Now file was in sbi racpc at nsp delhi. 2 days back i went to take some details regarding registry purpose but they said file is in naraina branch. I went to naraina branch and i again got the answer that file is in nsp branch.
Please help me to find out my home loan file so that i can proceed further for the registry. I am supposed to go for the registry on tuesday positively and still i am looking for my file.
Otherwise my registry work will be postponed and we will be charged fine by tdi

Account no. [protected]
Name. Bimla garg
Loan. Home loan in 2015
Bank. Sbbj, punjabi bagh esi
Contact no. [protected]
Email id. Nch. [protected]@gmail.com