SBI — withdrawal of amount from my atm and no action is taken till now.

Address:

Agarwa Mohalla, Motihari, Bihar 845401, East Champaran, Bihar

Sir, my name is abhyanand. I am from bihar but i am living in delhi for my studies. My sbi account is of motihari with sbi adb branch. On 8th of june rs. 20, 000 was deducted from my account. I complained to the dwarka sector 9 police station and in the sbi bank on the same day but no actions were taken. After 1 month i complained to the rbi regarding this matter but till i have not got any response. The transaction is not done by me. I want my money back. Its not my fault. Even at the time of transaction the debit card was with and neither i have shared the otp with any one nor my card details. I want my money back any how because 20, 000 is not a less amount. Even rbi says that if you complained to the bank under 3 days you will get your money back but in my case why its not happening like that. I want a strict and sudden action toward this matter. Its the bank fault how can he deduct the money from my account without any verification. Is this how the banks are safe. Our honorable pm modiji used to say that do the cashless transaction. But how can we do that when we are only not sure about the amount which we are keeping in bank are safe or not.in my account it was only rs 20, 000 was there and the whole amount was withdrawn, if it would have been more than 20, 000 then it would also have been taken out. How will i get sure that my money is safe in the account and nothing will happen to it? Is our system security so weak? From that day i have stopped using atm and i think you very well know that in today's time when you dont use atm its impossible to survive. I dont think it happened with me only. Everyday in india it happens with a lot of people but most of them just ignore it, they dont come forward and register their complain and whoever comes and complain, the action is not taken. When you go to the bank and ask for the progress they have only one line to say that, "hum kam kar rhe h", i just want to ask "agr aap itta kam kar rahe ho to abhi tak kam kyu nahi hua". Please look toward it sir. I want my money back.