[Resolved] Screen Guards India — Iphone x case

I have purchase an i phone x case, at the time of purchase of i phone x case, i could not realise, it will be metal. I need not any metal case. Item code-x[protected]-white. And the order id is-[protected]. I have already requested you on 1st feb, & support ticket id is-#88162039. Pls return it & refund the amonut. After tkt id, no one communicate with me.