[Resolved] Screen Guards India — product quality issue... no response from screenguards.co.in
Visakhapatnam (urban), Andhra Pradesh, India
I need to return the product and i want my money back, tried calling them more than 20 times but there is no response from customercare and there is no response for emails too.
Order id #[protected]
Order placed on september 3, 2017 11:24:21 ist
Item code : x464839-black
Item description : vaku ® samsung s6 edge plus european leather stiched gold electroplated soft tpu back cover-black
Quantity : 1
Value : rs.699.00
Total amount : rs.699.00
Shipping & handling rs.0.00
If there will be no response from your side (Screen guards india) i will take this matter to higher authorities.
Complaint marked as Resolved Oct 16, 2017
[Sep 09, 2017] Screen Guards India customer support has been notified about the posted complaint.
Verified SupportScreen Guards India Customer Care's response, Sep 15, 2017
As discussed with customer on the call, he has placed order on 3rd sept. and received on 7th sept, he has some issue with the product, he want to exchange it with other product, once he would be confirmed we will replace it as per his requirement.
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