[Resolved]  Screenguards.co.in — received fake product

Address:149-A ,1st Floor, Baba House, Sunlight Colony,New Delhi, Delhi 110014, New Delhi, Delhi, 110014

This is with reference to my conversation with one of your customer support member her name is aradhna. I have purchase the vaku twin wireless bluethooth 5.0 airpods having pop up window funtion with charging case white. My order id is [protected] the product which i received is not up to the mark and voice/sound quality is also not good it has some scratches as well and it is not fit my ears as well. So i request you to kindly refund the amount. Here i am attaching the pictures of the product which i received. Also kindly correct the pincode address 110014.

And i am trying last 4 days to their customer care number but no one is anwering the call all are fake person even not replying for my messages as well
List of fake peoples mobile numbers please be aware guyz.
[protected]
[protected]
[protected]

Regards,
Ajay rana
[protected]
+3 photos
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Oct 19, 2019
Complaint marked as Resolved 
Screen Guards India customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2019
Screen Guards India Customer Care's response
Dear Ajay,

We sincerely apologize for the inconvenience you had with your recent purchase (Order ID: [protected]).

Our concern team is working upon your request and will dispatch the replacement order at the earliest. The process may take up to 3 working days.

Hope this helps!

For any further assistance, please reply to this email or call us at +91 [protected] (Mon-Sat: 10 AM - 5 PM).

Kind regards,
Screen Guards India
Complaint comments 

Comments

I want to return 'Vaku Twin wireless Bluetooth 5.0 Airpods' product. The quality and sound of the product are not good.

Please arrange return pick up for me.
GouravDugaya's reply, Sep 12, 2019
MOB No. 9769875522

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