Seabird Tourists — bus break down in mid night on the outskirts and there was no back up

Address:

Hubli

The bus was broke down near davangere outskirts and all the passengers were forced to wait in the cold for a different bus which was not even arranged properly even after 2.5 hours.
I had booked 2 tickets and we were shifted to a diff bus where we had to sit and go till bangalore even after paying the amount for a sleeper coach.
Please refund the full amount because the service as well as the behavior of the staff was pathetic and annoying and we would never want to use this third class seabird brand ever again.
Please return the money as even we had to take a leave from our work and lose our salary for one day.