Seabird Tourists — worst travel experience.. no ac.. no customer service

Hi..
Never in my life m gonna book ticket in seabird buses.. This is my last..
They having more than worst service.. I booked a ticket from b'lore to chennai but the ac got broke down after one hour of travel but the bus staffs dint even bother to do alternative arrangement. Its a shame to seabird management and also shame to volvo buses where nothing work perfectly..
Its my humble request to all tourist, never ever book tickets in seabird until u want an uncomfortable journey...