Secunderabad Cantonment Board — paid for 5000 l water tanker and waiting for over 10 days

Address:500010

Booked a water tanker on the scb website on 7-april-2019, today is 19th april and still no sign of the water. A commercial water tank which rs950 will delivered immediately but online domestic users have to suffer. I called the helpline number and hear excuses. Hope somebody cares to respond. I have attached an image of the online booking confirmation.
It’s simple - pay the extra money, they don’t give you a receipt and get the water tanker immediately. I tried doing the right thing and it’s difficult to survive. I wonder how can any propagate honesty with these kind of government employees who just bring disgrace, cheat the people and don’t work hard for the money they are paid.
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I have booked a water tanker online
Money got deducted but then the page displayed server error
I didn't get any details, and if I contact them, they gave me some other number to contact, and he is not answering my call
Whom should I complain now, and I have no details about that owt number

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