Self — Amount dispute

Address:	Village dharmkot post office MacLeod ganj
Website:	www.orangeguesthouse.in

Dear Mr. Sharma,

This is with reference to your email dated 28th November 2021, received at the Grievance Redressal cell regarding the transaction of Rs. 30629.42 on 20th October 2021.

We would like to inform you that we have initiated investigation towards the above mentioned transaction vide reference VPD028998. We will credit your account by 8th December 2021 (working day) as per Visa/MasterCard TAT provided we do not get a representment claim (that is proof of transaction) from the respective merchant/merchant’s bank

In the event that the bank receives any such proof / document in support of the transaction in dispute, the same would be duly sent to you as and when received from the concerned merchant / merchant’s bank, for your review and further steps/investigation in this regard.

The reference number for your query is 2438355.

Warm Regards,
Manoj P.
Customer Service Manager
Grievance Redressal Cell
HDFC Bank Ltd.

-----Original Message-----
From: rajesh sharma ([protected]@gmail.com)
Date: Sunday, November 28, 2021 01:23 PM
To: Grievance.[protected]@hdfcbank.com (Grievance.[protected]@hdfcbank.com)
Subject: Fwd: Sir iam much tried from your poor service

[protected] Forwarded message[protected]
From: rajesh sharma
Date: Sun, 28 Nov, 2021, 13:23
Subject: Re: Sir iam much tried from your poor service
To:

Sir what about my reversrment 30629.42 dtd20/10/2021 account number [protected]

On Sat, 6 Nov, 2021, 01:00 rajesh sharma, wrote:
Sir I have log complaint against wrong transaction. But yu didn't reversed my amount yet .my account number is [protected] amount 30629.42 dtd 20/10/2021. My mum is sick and I need my money reversed I much tried from your poor service. Already 15 days past. Please kindly reversed my payment soon as soon possible 🙏🙏🙏

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