Self — courier service dtdc

Address:

DTDC Sagar karnataka, 577401

I am Sreeranga Prasad GP from Sagar karnataka. Bril Stationery from Chennai sent me some product through DTDC courier. When it arrived at Sagar DTDC office he called me and refused home delivery and marked my consignment as non deliverable out of service area. he does always same thing, then i went to collect items to DTDC office. actually my address is within 4.8 kilometre and just 9 minute way from DTDC office and comes under Sagar city pin code 577401. i called DTDC Bangalore customer care several time but nobody picked call. DTDC doesn't provide any email complaint facility in their website. when we pay for shipping charges why no home delivery? It's ridiculous!! DTDC guy says me tell booking party to not to book through DTDC!