Self — New credit card against blocked card and cibil updation.

Respected madam pranam. I v paid all my dues of cc no.[protected], dinners club on 28th april 2020. As this card expiry date was 02/20 it has been blocked. I requested hdfc damanjodi koraput odisha branch to update and issue a new card. But they tried but unable to do this. I tried to contact other officials but they did not respond citing the corona issue. Madam i am also facing same covid-19 problem and in need of credit card utilization. But due to block it is not possible.
Kindly take necessary action so that i may be issued a new card with higher limit.

Secondly, no response from your side my transunion cibil also could not updated so that banks are regretting to sanction my loan application. Kindly update my trans union cibil.
Regards
Sibanand sahoo