GoAir — non receipt of refund for the cancelled flight g8-622

Feb 24, 2020

Updated by shihasvk In continuation to the above complaint, i have received a call from GOAIR HELPDESK vide contact number [protected] on[protected] saying that the issue will be resolved and the refund will be done after confirming with the concerned. After that i have not received any calls and confirmation regarding refund.

Please not that due to irresponse from GOAIR and informed the cancellation in short notice, i am forced to book the ticket paying 3 times higher than the GOAIR charges to catch the flight on same date...please consider this also while claiming the refund from them...

I request you to please do the needful to settle the claim within 24 hours from now.

Thanks & Best regards,

Shihas VK
[protected]

Feb 24, 2020

Updated by shihasvk In continuation to this, i have received a call from the same number mentioned in previous complaint and informed me that the amount is going to be credited through my GOOGLEPAY portal and after asking me to do a lot of things in google pay finally it is informed that they are not able to do the payment due to wrong entry happened from my end. the end result now is that Rs 47496/- is deducted from my account without my consent and they are asking me to share another bank details which is having more than 20000 balance. When talk to the Manager Mr.abijith, it is informed that the debited amount will be getting credited within 3 hours time ie, before 4.45 pm today...kindly advise whether i need to seek help from NCDRC to address this issue..

Feb 25, 2020

Updated by shihasvk As per the request received from GOAIR Team, i have kept a balance of another Rs.50000/- in my google pay account and i was expecting a call from them to get the refund of cancelled flight ticket plus 47496/- which is deducted from my account wrongly by them... i request you to address this issue and settle at the earliest.

Regards,

shihas vk
[protected]

Feb 25, 2020

Updated by shihasvk grievance.[protected]@https://www.consumercomplaints.in Please resolve my issue at the earliest...

Feb 26, 2020

Updated by shihasvk Hello, , Please do the needful and close the issue...

Regards,

shihas vk

Feb 28, 2020

Updated by shihasvk I have lodged a police complaint against those who ever involved to do this transaction and they will be caught within few day as committed by city police commissioner, bangalore.

Regards,

shihas vk

Mar 07, 2020

Updated by shihasvk As informed by the police team, they have identified the person's name and whereabouts ie, Mr. suraj pal who has done the fraud transaction. They assured that this person will be caught in a short span of time.

Apr 09, 2020

Updated by shihasvk You escaped now due to corona threat across india... you will definitely be caught after this as informed by the police dept...

May 15, 2020

Updated by shihasvk I hope this guy has affected corona and died now...