Self — why block my id

Address:

delhi, New Delhi, Delhi, 110092

Dear locanto team,
Your website or you mobile app is block my id in india-delhi

https://delhi.locanto.net/

Why you block my all id
Plz tell me problem
Because my id block sence 10 day
I am not promote ads sence 10 day

Plz sort out my problem

Plz unblock my id nidhishingh
I have premium but same problem

Thanks & regard

Nidhi singh