Sendmygift.com — Product not delivered and no refund since 2 months

Address:	Bangalore, Karnataka, 560102
Website:	www.sendmygift.com

I had ordered a gift (order #[protected] in this fraudulent site which i didnt know initially. It was supposed to be delivered in 3 days and they kept telling technical issues which is their mantra i believe. Anytime you call them they will have technical issues and would receive false promises as it would be delivered same day which never happened.
So totally frustrated i asked them to cancel the order which was also cancelled only after multiple follow-ups. Still in the website the status is showing as processing only.
Its almost 2 months since the order has been cancelled and i havent got my refund amount yet. Each time the customer care executive would within 3days it would be credited back and it has never happened.

I also tried mailing to the mail id payment.[protected]@sendmygift.com which was given as a solution to another complaint on this company. But never got any reply even after 2 weeks. Not even an acknowledgement.

Kindly take steps to get my money refunded asap. i am fed up of calling those people who just make false promises.

Everyone be aware of this fraudulent website!!!