| Address: | 400078 | | Website: | servify.in |
I gave my phone for repair to servify. The pickup was very quick and it was done on 5th jan 2018. Post that, i have written 7-8 times to their customer support help desk and called then 7-8 time. Always i got the same response "sorry for the inconvenience. We will be providing the update in next 24 hours." the no updates.
When, i tried to track my application via servify mobile app. That was the mobile app i have ever seen. Status changed every day. I have attached the screenshots below.
I have paid rs. 8854 15 days ago.in. Still, no idea when my device will be returned to me. On 15 jan-2018 status was your device have been repaired and will be delivered on 16-jan-2018.
Now on 19-jan-2018, they updated the status canceled "waiting for the parts".
No idea when my device should be handed over to me.
Customer support of servify is good for nothing. You will never get any satisfactory answers form them. I am attaching conversations that i have had with the servify.
Guys, please don't use servify. It would be worthy to visit service center directly.
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