[Resolved]  Shaadi — VIP services are worthless

Address:	Mumbai City, Maharashtra, 400034
Website:	shaadi.com; www.people-group.com

Two months ago I bought the VIP services from Shaadi. On the time of subscription, I was promised the profile are thoroughly searched based on your criteria from their huge database. First three weeks, I was sent 3 profile per week and mostly only one of them I liked or none of them.

But the consultant assigned to me used to call only twice a week (Monday and Friday) before finishing her work, in case I missed her call, then I will be getting her call only on Monday next week.

This continued and then suddenly, she started calling me up everyday. After that week, she told me to that I will be receiving an email where I have to rate her. She did request me to rate her full five stars.
I did rate her just two stars (based on last and current performance). Which was conveyed to her, but then the same previous scenario got repeated.
Very few calls, always no response from the prospects etc.

My services are almost at the end of subscription and I don't have any connect yet which worth the money paid.

Come on I have every right as customer to share my honest opinion regarding. It seems to have a bad effect on the service instead of improving it.

The more frustrating is that the senior manager (+91-[protected]) not replying after contacting through the VIP shaadi app, don't know if their app doesn't work or they are ignoring the reported concern.

I was promised lot of things at the purchase of the services from your company, but my experience and the Shaadi services impression has been tarnished.

The worth of your services should be justified or just stop selling your lies to people to steal their hard earned money.